These terms and conditions ("Terms") govern your use of Ekatra Car Care's "Services" operated by Ekatra Car Care ("us", "we", or "our").

By visiting www.ekatracarcare.com you agree to our listed terms and Conditions.

Please read these Terms carefully before using our Service.

Our Service allows you to purchase car and bike detailing services online. You may be required to provide payment information to complete a transaction.

1) Payment processing services for purchases made on our website are provided by a third-party payment processor. By agreeing to these Terms, you agree to be bound by the terms of service of our payment processor.

2) We do not store or have access to your payment card details. All payment card information is securely handled by our payment processor.

3) You agree to provide accurate and complete payment information when making a purchase on our website. You represent and warrant that you have the legal right to use any payment card or other payment method used in connection with any transaction.

4) In the event of any unauthorized transactions or errors in processing your payment, please contact us immediately.

1) You agree to pay the total amount specified at the time of purchase, including any applicable taxes and fees.

2) Payments are processed at the time of purchase. We reserve the right to refuse or cancel any order for any reason, including but not limited to insufficient stock, payment issues, or suspicion of fraudulent activity.

3) Refunds, if applicable, will be issued in accordance with our refund policy.

We want you to be completely satisfied with your purchase/services from Ekatra Car Care. If you are not satisfied with the services you have received, please review our refund policy below:

1) Refund Eligibility: Refunds may be issued under the following circumstances

a) The services provided were significantly different from what was described to you.

b) The services were not completed to your satisfaction due to errors or omissions on our part.

c) The services could not be performed due to unforeseen circumstances or events beyond our control.

1) Once your refund request is received and approved, we will process the refund to the original method of payment within 10 business days.

2) Refunds will be issued for the full amount paid for the services, exculding any service charges / fees of banks.

3) Please note that refunds may take some time to appear on your payment card statement, depending on your financial institution.

Certain items or services may not be eligible for a refund, including but not limited to:

a) Services that have already been completed.

b) Services that were customized or personalized according to your specifications.

We shall not be liable for any loss or damage arising out of or in connection with your use of our Service, including but not limited to any indirect, incidental, consequential, special, or punitive damages.

We reserve the right to modify or update our terms or refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.